PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.” After a transaction, your private information, such as credit card numbers, are not stored on our servers and are processed by Stripe or PayPal payment gateways.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising at the links below:
Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous
Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
135 Bonham Strand East, Sheung Wan, Hong Kong
Notice: this policy was updated on Oct 25th, 2020 to stay GDPR compliant.
FotorGear can be used without submitting any personal information.
The only event that we’d collect any personal information from you is if you choose to opt-in to create a FotorGear account (i.e. to create and share global presets, etc.). In this case, we will only collect your email address to associate with your FotorGear account.
While using FotorGear, we may collect the following non-personal information:
Device information, such as:
- Device model
- OS (operating system)
- Geography (based on IP address)
- RAM and disk storage size
- CPU usage
- Battery level and battery-charging state
FotorGear usage information, such as:
- When FotorGear is launched
- When FotorGear is upgraded (including the version)
- When FotorGear sessions are started and stopped
- Crash reports
- Network URLs (without URL parameters or payload content) and their response codes, response times, and payload size in bytes (this only applies when using FotorGear’s global presets)
Note: FotorGear will need to access your camera and microphone in order to capture photos and videos, but all of your data is stored locally on your phone and we do not have access to it, such as geolocation, photos, videos, etc.
Link to/from another app.
How we use the Personal Information that we collect from you
- To provide technical support for our products and services when responding to incoming emails and support tickets.
- To analyze and improve the user experience for our products, services, and websites.
- To share important updates about our products and services with you via email (if you’ve signed up for our newsletter).
- Note: if you create a FotorGear account, you will automatically be enrolled in our newsletter. You can opt-out at any time by clicking the “unsubscribe” link at the bottom of the newsletter.
No warranties and limitation of liability
Please refer to our Terms of Service SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY by the link below: